Privacy policy of www.maprofit.pl website

The website of www.maprofit.pl (hereinafter referred to as the Website) is owned and operated by MA PROFIT Sp. z o.o. ul. Sokolska 65, 40-087 Katowice, a company entered into the register of entrepreneurs, maintained by the District Court for Katowice-East in Katowice, 8th Commercial Section, under the numbers of KRS: 0000519184, NIP: 6342829236, REGON: 243617956; tel.: (32) 255 72 43, e-mail: biuro@maprofit.pl, (hereinafter referred to as the Administrator/ the Controller).

We are committed to protecting privacy on the Internet, therefore we ensure the security of the data you provide to us when using our Website and, in particular, placing orders or handling your user accounts.

We pay special attention to privacy of every individual who visits our webpages. Any information collected and related to you will be used for the performance of a service ordered by you and for improving the quality of the services we render. These objectives are pursued by making appropriate use of the collected information and by protecting it.

A user of our Website can choose how to use it, which services they want to take advantage of and to what extent, and whether he or she wants to provide any personal information. Most of our webpages are available without having to provide any personal information but some of the services and the webpages require appropriate information to be given.

We ensure security of personal data provided by our Users, by means of physical and organisational protection measures as well as the equipment needed to make sure that personal data are processed in a secure manner. We provide technical measures to prevent the collection and modification of personal data, provided via electronic means, by any unauthorised parties.


Why do we process your personal data?
We process your personal data as this is necessary to perform a contract concluded with you, including:

  • setting up and managing your accounts and concluding transactions;
  • dispatching the products ordered by you;
  • handling complaints and returns;
  • dealing with enquiries and reports which are submitted to us (e.g. via contact forms);
  • managing the security of transactions;
  • ensuring top quality customer support.


We also process your data for the purposes listed below, based on the data controller’s legitimate interests, which involves:

  • monitoring your activity on our webpages;
  • adjusting the content to your preferences, based on your page navigation history and, first of all, the items you have been interested in;
  • conducting marketing activities, in order to draw your attention to the services available on our Website and to offer novelties;
  • provision of payment services;
  • collecting due payments; conducting legal, arbitration and mediation proceedings;
  • ensuring compliance with the provisions of tax law and accounting regulations ;
  • preventing infringement of copyright (e.g. watermark containing your data);
  • ensuring secure transaction processing and preventing fraud;
  • conducting statistical analyses;
  • storing data for archiving purposes and ensuring accountability (proving that the obligations imposed by the law are fulfilled);
  • organising competitions, promotional campaigns, constructing loyalty and partnership schemes.


Your consent to data processing will allow us to process your personal data and:

  • keep in touch via contact forms;
  • record data in cookie files, collect data from websites and mobile apps;
  • organise promotional campaigns and competitions;
  • process optional data for order fulfilment purposes;
  • provide you with information in form of a newsletter and send other commercial materials directly to your end devices.
You may withdraw the consent given to the Data Controller (Website Administrator) at any time, equally easily, and contact the Data Controlled via any means of communication. Your data will be processed by the Data Controller as long as the consent has not been withdrawn.


Why do we need your personal data?

We need your personal data in order to conclude a contract with you and perform it, enabling us, at the same time, to:

  • contact you directly,
  • keep you updated on the progress in processing of your orders,
  • let you know when your order is dispatched,
  • keep you updated on the progress in handling of your complaint or return,
  • keep you informed about the products you may find interesting.
Therefore, we will need your email address, residence and telephone number. If you belong to our Partners or if you participate in our promotional campaigns and competitions – we may also need some additional data, required under tax regulations.


Profiling
Your personal data may also be processed automatically (including profiling), although this will not lead to any legal consequences for you or affect you in any similar way. Personal data profiling by the Data Controller involves processing of data (also automatically) by using these data to evaluate some information about you and, in particular, analyse or forecast your personal preferences and interests.


Your rights, related to data processing, with respect to the Data Controller?
The Data Controller ensures compliance with all your rights specified in the General Data Protection Regulation, i.e.
  • the right to access, rectify and erase your personal data – if your data are inaccurate or incomplete, are not necessary for the Data Controller or if you have withdrawn your consent for processing,
  • the right to restrict processing of your personal data – for the time needed to clarify, rectify or object – we will not erase your data but we will restrict the processing of such data,
  • the right for data portability,
  • the right to object to processing of your personal data,
  • the right to lodge a complaint regarding the processing of your personal data to the supervisory authority – President of the Personal Data Protection Office.
You may, at any time, object to processing of your personal data for direct marketing purposes, including profiling, if such processing is conducted based on the data controller’s legitimate interest. You may also object, at any time, due to the reasons connected with your specific situation, to the processing of your personal data for direct marketing purposes, including profiling, if such processing is conducted based on the data controller’s legitimate interest.


Sharing your personal data
We take special care of the security of your personal data, exercising due diligence to ensure that your data are safe. However, for your convenience, we use a number of modern and effective technical solutions, which facilitate your purchases and our customer support. There we share some of your personal data with the entities which process payments, provide mail, courier, logistics, audit and consulting services, carry out marketing promotions, and with public bodies which investigate and prosecute irregularities and criminal offences or conduct tax audits.


How long do we keep your personal data?
Your personal data will be stored only for as long as needed to ensure appropriate service and, depending on the manner and purpose of data collection, we keep them for the following periods of time:
  1. Contract conclusion – during the term of a contract and after its expiry, for the following purposes:
    • to pursue claims related to the contract
    • to meet the obligations under the law such as, in particular, tax and accounting obligations,
    • to prevent irregularities and criminal offences,
  2. for statistical and archiving purposes,
  3. Marketing activities – during the term of a contract, granting a separate consent for processing of such data – until the completion of transaction processing, your submission of any objection against such processing or withdrawal of your consent.
  4. Sales support and promotional activities – e.g. competitions, promotional campaigns – for as long as such activities last and until they are accounted for.
  5. Operating activities - until the expiry of the obligations imposed under the GDPR and applicable domestic regulations, to be able to prove reliability in processing of personal data.


 

COOKIES POLICY

What are cookies? Cookies are small pieces of data stored on a user's end device (a computer, a tablet, a smartphone), in form of cookie.txt files, which may be read by our server during any subsequent connection made from the same computer. Cookies do not contain any data which could be used to identify you, are not shared with any third parties and can only be read by the server which has created them.

On our Website we use cookies technology to adapt the Website to your individual needs. We also use cookies to produce statistics, so that we can get a better understanding of how our website users use webpages, enabling us to improve their structure and content. Thanks to cookies we are also able to maintain the website user’s session (after logging in), thus allowing you to harness the functionalities of our store in a convenient way.

You may consent to the recording of the data entered by you so that you can use them again on you subsequent visits to the Website, without the need to re-enter. You may also withdraw your consent at any time. Such data will be stored in form of cookies. This means that your computer will remember them but share them within the Website only. Owners of any other websites will not have access to such data.

We use the following types of cookies:

  • necessary cookies, which enable the use of services;
  • cookies aimed to ensure security, e.g. used to detect irregularities with regard to authentication;
  • „performance” cookies, which enable collection of information about the use of internet pages;
  • „functional” cookies, which enable recording of the settings selected by the user and personalising the user’s interface, for the user’s language or region, login and password, thus facilitating their navigation of web pages;
  • „advertising” cookies, which enable the provision of personalised advertising content to users.

If you experience any problems when using our website or do not agree to its personalisation, we suggest blocking cookies in your web browser options.


How to change cookie settings in various browsers?

  • Mozilla Firefox – click here
  • Microsoft Internet Explorer - click here
  • Google Chrome - click here
  • Opera - click here
  • Apple Safari - click here
  • in mobile phones, tablets and other mobile devices - get acquainted with privacy options on a website of your mobile device producer.

Keep it in mind, however, that correct operation of user accounts, as well as the ease of our website navigation, may depend on enabling cookies.


Practical tips

If you share a computer with other users, don’t forget to log out, as soon as you have finished using these services on the Website which require logging in, so that no one can view, use or modify your resources or information.
The data provided by you when placing orders are only available to you and the Data Controller. We can ensure, on our part, that these data will not be shared with anyone, but you should also be careful not to give access to these data to any third parties.